Data & Account Deletion
Your data is yours. You can permanently delete your account and all your entries in a few taps.
Deleting your account is irreversible. All your entries in the cloud and on your phone are permanently deleted. If you want a copy first, do the “Download my data” step before deleting.
Deleting from inside the app
Open the Profile tab
Open Nenni and go to the Profile tab in the bottom menu.
(Optional) Download your data
If you want to keep a copy before deleting, export it with Profile → Download my data.
Tap “Delete account”
Go to Profile → Delete account. If your account has an email linked, you confirm with the 6-digit code we send you; if not, you confirm by typing “DELETE”.
Confirm
When you confirm, your account and all your data are permanently deleted from the cloud and from your phone. This is also how you withdraw the explicit consent you gave for cloud backup.
What gets deleted?
Deleted
- Baby profiles, their photos and all measurements
- Feeding, sleep, diaper, vaccine and medication entries
- Health notes, the postpartum mood journal and Edinburgh scale results
- Assistant chats and AI usage records
- The copy in the cloud and the copy on your phone
- Your invite & caregiver links
Note
- Simply uninstalling the app does not delete your data — the cloud copy stays.
- Entries you added to someone else’s baby are that baby’s history: they aren’t deleted and stay with the baby’s owner. Health notes you haven’t shared are deleted.
- Profiles of babies you’re a caregiver for, and their owners’ entries, aren’t affected.
Deleting data without deleting your account
If you don’t want to delete your whole account, you can delete any entry one by one inside the app: tap the entry (feeding, sleep, diaper, measurement, health note, medication, etc.) → Delete. The entry you delete is permanently removed from the cloud and from your phone. To delete all the entries of one baby, you can delete that baby’s profile from the edit screen; your account and your other babies aren’t affected.
If you can’t access the app
If you changed phones or can’t get into the app, you can also send your deletion request by email. From the email address linked to your account, write to kvkk@nenni.co; after we verify your identity, we’ll complete your request within 30 days at the latest.
This English version is a convenience translation of the Turkish text. If the two differ, the Turkish text is the one that applies. Read the Turkish text.